Angola: Information Technology Officer – PIN Volunteer (remunerated)

Location: Kuito, Bié, Angola

Duration: 3 months

Start-up date: immediately/according to availability

Salary: up to 1.590 USD/month + accommodation, insurance and travel expenses covered

Languages: Intermediate Portuguese, Advanced or Intermediate English

People in Need (PIN) has been active in Angola since 2006. With a team of 10 expatriates and approx. 70 local staff, it manages programs focusing on improving education, livelihoods and food security, water sanitation and hygiene (WASH) conditions and gender-based violence. PIN programs are managed from its head office in Kuito, Bié province and field office in Huambo province. For more info seehttp://www.clovekvtisni.cz/en/humanitary-aid/country/angola

A PIN Volunteer is a professional in the areas of Information Technology who, on the one hand is looking to further enrich his/her career path in the field of systems analysis, while on the other hand is capable of transmitting her/his skills to local, national staff in a period of 3-months.

Tasks and responsibilities

• Diagnose and fix network, internet and equipment problems


• Evaluate and assess the capacity and operation of communication systems


• Provide solutions that help optimize network and internet performance through formal analysis.


• Monitor computer processing systems


• Address incidents and service requests to improve the efficiency of PIN-AGO operations


• Install software and perform tests on computer equipment and programs.


• Set up computer equipment, schedule maintenance


• Perform minor equipment repairs


• Procure IT hardware.


• Oversee the process of installation, operation and maintenance of IT infrastructure configuration and administration of servers


• Monitor and handle cyber security issues.


• Monitor Data Migration across servers and ensure data consistency and integrity.


• Evaluation of IT proposals and requests received from PIN Prague HQ.


• Continuous communication with the Prague HQ IT department.


• Train local IT assistant so s/he will later on be able to take on the duties as IT Officer upon the PIN-Vs departure from the mission.


• The above list is only indicative.

Skills and Qualifications

• Bachelors of Science in Information Technology, Computer Science and or Certified IT Specialist


• At least 3 years of experience in information systems, internet management and network assessment.


• Demonstrates excellent ability to write and communicate orally with accuracy and professionalism


• Experience working in non-governmental organizations is highly desirable.


• Ability to effectively transfer knowledge and train others


• Easily communicates complex IT language to different constituencies with varying degrees of tech know-how.

Critical Success Factors

• Trustworthy, honest, responsible and meticulous (focus on details)


• Structured, and well-organized


• Strategic thinker


• Respect for local, common practices and idiosyncrasies


• Intercultural sensitivity


• Easy-going with a good sense of humor


• Experience within the region with an understanding of local dynamics is a plus

PIN offers

• Background of a well-established organization


• Reimbursement of travel expenses


• Reimbursement of costs of visas and vaccinations


• Medical helpdesk available online


• Travel insurance


• Accommodation is in PIN guesthouse on PIN expenses